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Shipping
Please allow 7-14 days for shipping. A tracking number will be provided.
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Returns
100% Money back GUARANTEED Terms apply
If you're unhappy with your order, or if you select the wrong colour, simply send the hair extensions/closure/frontal/wig back to us in good condition within 30 days for a full refund or exchange.
- Please make sure you keep the tag in tact, due to health reasons, we cannot offer you a refund or exchange once the tag has been removed if you change your mind
- Your item must be unused and in the same condition that you received it, it must also be in the original packaging.
- For bundles weft, that weft must be unfolded, worn, or tampered with
- For Lace wigs, Lace should be intact and hair unwashed. you can not apply heat or styling products or perfumes. Pictures with intact lace are required
- The unauthorized returns will not be accepted. Once the package has shipped out, we can't cancel or modify order information in any case.
- Also, Please do not refuse packages even if you don't want the hair anymore, we can't offer a 100% refund if the package was refused without contacting our customer service.